Most orders are processed and shipped within 7 days.
During Busy times and events, most items will be processed and shipped within 7 to 12 days.
We also Offer Pickups every Saturday from 10 am to 2 pm
At our warehouse.
Address
Factory 1 9-11 Molan Street Ringwood Victoria 3134
We are not required to provide a refund or replacement if you change your mind.
But you can choose a refund or exchange if an item has a major problem. This is when the item:
has a problem that would have stopped someone from buying the item if they had known about it
is unsafe
is significantly different from the sample or description
doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase – e.g. your receipt.
Choosing a selection results in a full page refresh.